
The Authenticity Paradox: What to Learn from AI Trying to Be Human
During a recent webinar on AI, the speaker faced an unexpected disruption: his office printer malfunctioned while he was speaking. He stopped speaking and apologized
During a recent webinar on AI, the speaker faced an unexpected disruption: his office printer malfunctioned while he was speaking. He stopped speaking and apologized
I believe transparency has its limitations. Hear me out on this for a minute. Returning home to a snowy Washington, DC, in the midst of
The Top 3 Communication Trends for 2025 One of my favorite activities as a CEO is to take time at the end of the year
As a leader, your energy affects the energy of your team and — when you’re senior enough — the energy of your entire organization. You
We don’t often talk about authenticity in negotiations. We talk about strategies, tactics, and the Best Alternative To A Negotiated Agreement (BATNA). When I studied
For the past 5 years, I’ve been researching ways artificial intelligence can help us become better communicators and better leaders. Imagine if every person had
“How do you help someone who is mid-career get over the hump of crossing into an executive mindset?” a client asked this question recently. She
In a recent virtual presentation, a participant asked, “How do you practice self-awareness in how you show up: before you speak and in the moment
Here’s what we’re hearing when we speak with executives: “We’re worried about our early talent. They struggle to speak to and connect with clients and
I’ll never forget having lunch with a client who had just spent the morning listening to pitch after pitch by consultants who wanted to work
The messages you communicate to your team have a massive impact on company culture, morale, and productivity. It feels good to deliver a message that
Last month, after delivering the opening keynote at an advertising technology conference, an economist named Samuel Wolkenhauer delivered the most engaging, humorous, and unique presentation
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